Refund Policy

A legal disclaimer

At CW Auto ATL, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Return Window: Returns are accepted within 30 days of delivery.
Condition: Items must be unused, in the same condition as received, and in the original packaging.
Non-Returnable Items: Custom-made products, special orders, and items marked as final sale cannot be returned.

Request a Return: Email us at support@cwautoatl.com with your order number, reason for return, and photos if applicable.
Return Authorization: Once approved, we will provide a return authorization and instructions.
Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds will be processed back to the original payment method within 5-7 business days after the returned item is inspected.
Original shipping costs are non-refundable unless the return is due to our error.

We offer exchanges for items of equal or lesser value. To initiate an exchange, contact us at info@cwautoatl.com.

If your item arrives damaged or defective, contact us within 7 days of delivery with photos and details, and we’ll make it right.

If you have any questions about returns or exchanges, contact us at:
📧 info@cwautoatl.com
📞 (678)-324-6113